I’ve used many AI tools and apps so far. I’ve also built AI apps at work and as side projects. Some of these apps have great UX and I tend to go back to use it. Some don’t and I do not want to go back. It may seem like an obvious observation, but having a good UX is very important for AI tools.
Also, AI tools and software builders have the opportunity to differentiate themselves by experimenting with new flows and UX.